“ Before the Big Ass Lights, it was dark and gloomy, like a rainy day in Seattle. Now it's better for our employees, and the customers feel like they're really being taken care of. We're not here to worry about lights, we're here to fix cars, and the Big Ass Light LED solution has certainly helped.
Technicians inspect customers’ cars and perform routine maintenance in the service drive at Glenn Hyundai Auto Mall in Lexington, Kentucky. However, replacing blown fluorescent bulbs in the 25-year-old lights every couple weeks took up valuable time, and the light quality was so bad that it was hard for technicians to do their jobs. “You couldn’t tell whether the car was clean or dirty, much less whether there were chips and scratches,” said Dean Petersen, operations director. In addition, the dark and dreary space wasn’t an inviting first-contact point for customers.
The auto mall installed 15 Big Ass Light™ High Bay LED fixtures in the service drive, and the difference was immediately obvious. With brighter lights, technicians can focus on their work and easily spot problems on customers’ cars. Biweekly bulb changes are a thing of the past – Big Ass® LEDs are guaranteed to shine, maintenance-free, for years. The space is so inviting that Glenn Hyundai even chose to hold an event for new car buyers in the service drive rather than the showroom. “We mopped the floor, turned on the lights and served a steak dinner,” Petersen said.
