How Do I Check My Order Status?

Go to www.bigassfans.com/order-status to check on your order. You’ll need your order number and the email used when the order was placed, whether online or over the phone.

Our Customer Service team is in the office ready to help during the following hours (all times are in EST).
Monday – Friday 7:30 AM – 7:00 PM EST
Saturday 10 AM – 6 PM EST

At any time, you can email questions to support@bigassfans.com.